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SHOP OUR RANGE ONLINE 24/7
You can shop our stunning range of silk products online 24/7
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Proudly Australian Made
Eloïse Panetta is an evolving collection of Botanically printed silk textiles, bespoke clothing and silk hair accessories all proudly made in our Sydney Atelier.
Why Switch to Silk?
Gentle on Hair
Reduces hair breakage, split ends and damage compared to regular elastic hair ties.
Healthy Hair Promotion
Promotes healthier hair by avoiding stress on the hair follicles and scalp
Less Hair Creasing
Prevents hair creases and kinks, making it ideal for styling hair without compromising its appearance.
Perfect for Sleeping
Helps in reducing hair damage during sleep, promotes a comfortable sleep experience, and preserves hairstyles for longer.
Customer Reviews
FAQ's
Silk Care
Your beautiful silk product is designed to be loved and worn.
Silk Hair accessories:
- Delicate spot clean only with water
- Do not soak or immerse in water
- Do not dry clean
- Cool iron or steam if needed
- Avoid contact with wet hair
Silk Compact Mirrors:
- Delicate spot clean only with water
- Do not soak or immerse in water
- Do not dry clean
- Store in protective linen pouch
Shipping and Postage
We offer free express postage with all orders over $99.
Otherwise our standard postage Australia wide has a flat rate of $10
Please get in touch for International postage. We can quote you on a case by case basis.
More info below:
Returns
Our customers mean the world to us, and your happiness is our top priority. We are committed to doing whatever it takes to ensure your satisfied with your new purchase. We are dedicated to ensuring you have a positive experience with your new product and that you absolutely love it as much as we've loved making it for you.
While we don't offer returns, exchanges or refunds for change of mind purchases, we will always do what we can to make you happy if you are not satisfied with the quality of your product.
If you've received a faulty product, please get in touch by emailing our team at contact@eloisepanetta.com within 24 hours of receiving your faulty item and our friendly staff will get back to you ASAP.
Do you gift wrap?
We love going out of our way to make sure your gift is extra special.
We do offer gift wrapping and request you leave us a note at checkout if you would like gift wrapping.
Do you have a boutique?
We had 4 amazing years of trading in our beautiful heritage listed store at 141 George st, The Rocks. This store is now closed, but we will be relocating in 2024 to another space in Sydney. In the meantime, shop our beautiful products 24/7 online and at a stockist near you.
Where are your products made?
All of our products are proudly handmade with love in Sydney, Australia.
How long will my product take to make?
7 full business days from placing your order. Does not include postage time frame.
Our products are handmade to order using an on demand/made to order model.This means that we only produce each product as the order comes through, which helps us reduce wastage and allows us to be completely intentional about what we bring into the world.
We only make what you want to buy and this helps us minimise fashion over production and wastage.
How do you make your botanical print design?
We use a unique process called botanical dyeing to create our original artworks. We then turn these artworks into a digital repeat pattern for the purpose of digital printing. From here, we get our designs digitally printed onto silk, creating our exclusive and one of a kind botanical print silk textiles.
Do you use non toxic dyes?
The dyes we use are environmentally friendly pigment inks.
Will the design fade?
All of our fabrics are colour and lightfast.
Please note, for all silk hair accessories, your product will absorb the natural oils of your hair including any hair products/dyes and this will cause your product to mattify or discolour over time.